Returns & Exchanges
At SmileSet, your satisfaction is our priority, which is why we offer a hassle-free 30-day return policy for all unworn apparel and accessories. If your new outfit doesn't bring a smile to your face, we'll make it right with a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing